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Did a good job so far more will be revealed. He’s a good worker.
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James is exceptionally trustworthy and will tell you what you need to do work within code. He is the only plumber I will trust to guide me. I live in NH and he was extremely well prepared and knowledgeable. I felt confident when it was him doing the job.q
Overall Experience
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Overall Experience
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Can't say enough good things about them. James McInnis, our plumber, went way to make sure I was satisfied with the work. He was able to address a few extra issues I had, even though it wasn't part of the original job once he had my approval. Just short of more than awesome!
Response from John the Plumber:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Excellent job......Highly recommended Thank You again
Response from John the Plumber:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
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Customer wasn’t home and had to reschedule
Upon arrival customer had scheduled appointment to install shower tower. We removed and replaced shower tower with our supplied shower tower. After installation we tested for proper functionality. We had to use piece of 1 1/2 pvc to properly hold shower tower in place to have a nice finished look when calk drys. We told customer it was safe to remove in a days time. Thank you for calling John The Plumber -Shane
Responded to report of floor drain backup in girls' restroom. Observed active stoppage from floor drain. Removed and modified drain grate to gain access. Deployed cable downstream . Cleared obstruction at approximately 4 feet. Performed multiple test flushes and introduced several buckets of water to verify free flow and confirm system restored to proper function. No further stoppages observed. Site left clean. No warranty on stoppages.
Upon arrival customer had a leaking shower tower and wanted to replace it. We put in parts ordering new shower tower. We will receive part and then call for scheduling. We did remove old shower tower and cap lines so there will be no mixing of hot and cold water. $1000.00 collected for deposit Thank you for calling JohnThe Plumber -Shane
Upon arrival I was shown the women’s bathroom that all 3 toilets were backed up, both floor drains were also backed up, along with the kitchen floor drain. I had to pull the first and third toilets in order to clear the stoppage. I ran approximately 45 feet of cable and that’s when the water went down in the bathroom and kitchen. I ran an additional 20 feet of cable to make sure that the stoppage was cleared. After that I flushed the second toilet several times, and poured multiple buckets of water down where the first and third toilets were. Everything was draining good. I then ran the camera down the first toilet closet bend there was a slight belly, and could only get the camera about 20 feet. Everything appears to be cleared at the time. After resetting the first toilet which had no seat everything is flushing good. The third toilet has a hairline crack on the bottom right side and needs replacing. I still set the toilet temporarily until we install a new premier toilet. Which I wi
Upon entry to the property, I had to cut into the ceiling of unit 212 in order to remove the existing PVC P-trap and shower drain flange. I proceeded to pipe all this in and in cast-iron as per picture and video taken. I also installed the shower pan along with a pre-drop test on video to ensure no leaks and also a fill test in the shower pan to ensure no leaks. After this filter test took place. I went back downstairs to unit 212 and as per video taken to ensure that there is no leaks coming from downstairs during the fill task This job is ready to be inspected
Upon arrival customer needed both hose bibs for washing machine replaced as well as supply valve to heater. When installing new supply valve for heater we noticed connections to water heater were backwards and needed to be corrected. We then installed 1/2 ball valve per request on hot side and correctly installed cold supply to heater. After work was preformed we then tested our work for proper functionality. Thank you for calling Joh The Plumber -Shane
On arrival, customer had another plumber opened wal in kitchen. Water is coming out of one of the three hot copper pipe sleeves going into slab. Customer has loop leak. Would cut hot copper pipe in manifold. Trace loop with leak. Open wall where loop comes back out of slab. Cut and cap both ends. Stopping leak. Will give estimate on reroute after leak detection is completed. $300.00 of leak detection will be credited to reroute. Customer would like estimate to give to city before work is done.
Job details Technician removed old 30 gallon water heater After water heater was removed and area was cleaned up technician then proceeded to install a new 30 gallon Rheem water heater (Tall). Technician re-piped the hot and cold water lines with a new ball valve. Technician rewired electrical to the new unit and power was turned onto the new unit. The unit is now operational and providing the customer with hot water.
Customer called John the Plumber today because they have a 30 gallon water heater that is currently not producing any hot water. When technician arrived to the home, customer explained that they tried flipping the breaker and they saw sparks coming out where the electrical whip meets the tank. Technician also noticed that the main valve on the side of the home is leaking and has a good amount of algae buildup around the pipe. That means that it’s been leaking for a while. Customers water heater is from 2004. Technician will give the customer a few options to resolve your issues today. Customer approved estimate for water heater replacement and I will be coming back tomorrow morning to install. No deposit was collected. Darrin approved.
During my initial investigation while doing a drop test in the tub as per video and pictures taken, there was an extremely small drip coming from the overflow. Just to be sure I pulled the tub drain and reset it with some more putty. after this took place, we did another drop test filled and filled the tub up past the overflow while videotaping this, and there was no leaks.
Upon arrival we were shown to two bathrooms backing up into the shower and one toilet leaking from the base. An estimate to pull and reset the toilet and clear the stoppage was agreed on and after the work was done we ran both bathrooms simultaneously and flushed both toilets to ensure water was draining freely and checked connections for leaks and none were present. We then sent the camera into the line to check the condition of the pipe and its in really bad condition back pitched and heavy scale buildup. Informed the customer that it’s time to replace drain piping and he is awaiting an estimate
Upon arrival customer showed us to the leaking water heater located in laundry room. We provided multiple estimates including a tankless heater install. Customer is reviewing the estimates and will get back with us on which one they decide on.
Upon arrival, customer showed me bathroom where vanity was removed where he could hear cold waterline leaking underground gave customer option to perform leak search. Customer stated he was told that it was a $99 special to perform a leak search. Explain to customer that would only be a visual inspection, and that would not be possible due to there being no water damage, and hearing that the waterline is leaking underground. We would have to perform a leak search where we cap off line by line to determine which line is affected and resupply water by running a new water line to affected fixtures Customer did not want to move forward with any option # JTP
Upon entry into the house, we proceeded to replace the master bathroom toilet as per pictures and video taken. Everything is secure and flushes perfectly. Provide and install two piece premier toilet. Unclog pedestal sink drain in hall bath. Pedestal sink must be removed from the wall in order to clear tubular P-trap from blockage and reinstall. After work was complete customer did not want to do the tub or the toilet in the hall bath. I do believe customer is sabotaging this unit. I had a recorded conversation over the tablet phone with the owner of unit who is responsible for payment to let them know the situation and that the tenant told us leave the unit and could not proceed with tub or toilet. Customer did not answer to pay balance